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Our Services

 

Generalist Services

 

 

This service provides assistance to meet the settlement needs of newly arrived migrants, humanitarian entrants and refugees in the first five years of arrival who reside in the Fairfield and Liverpool local government areas. The services delivered include the provision of information and referral services and short-term  goal oriented casework.

 

Community Capacity Building

 

This service provides community development support, advice and information to refugee and migrant communities. In partnership with other services, it develops local and regional initiatives aimed at addressing the needs of new and emerging communities. Through policy submissions, it also addresses access and equity issues that impact on the settlement of communities.

 

Outreach Settlement Services

 

The outreach service provides practical assistance to meet the settlement needs of newly arrived refugees and humanitarian entrants as well as under resourced minority refugee and culturally and linguistically diverse groups in the outlying areas of Fairfield local government area. Services are provided from Fairfield Migrant Resource Centre on Monday, Tuesday, Thursday and Friday and Community First Step (25 Barbara Street, Fairfield) every Wednesday from 9:00am- 5:00pm.

Contact: (02) 9727 0477

 

African Settlement Services

 

The African project provides practical assistance to meet the settlement needs of newly arrived refugees and humanitarian entrants from Africa (especially from Sudan, Burundi, Rwanda, Sierra Leone, Togo and the Democratic Republic of the Congo) who reside in Fairfield and Liverpool local government areas.

It also holds regular consultations with these communities to identify their needs and develop local as well as regional initiatives in partnership with other services to address these needs. In addition, it supports African ethno-specific organisations to develop self-reliance and address access barriers to mainstream services.

 

Iraqi Settlement Services

 

The Iraqi project provides practical assistance to meet the settlement needs of newly arrived refugees and humanitarian entrants from Iraq residing in Fairfield and Liverpool local government areas.

The project has a specific focus on recent arrivals from Chaldean and Mandaean backgrounds. It holds regular consultation meetings and resources the various Iraqi community groups to meet their settlement needs and integrate into the Australian society.

 

Migrant and Refugee Youth Service

 

The youth project provide services to newly arrived humanitarian families and young people in Fairfield and Liverpool local government areas through casework, referrals, group information sessions, homework support and front counter services.

The project runs a Homework Help Centre on Mondays and Thursdays from 4.00pm-6.00pm every week during school terms for newly arrived high school aged young people. The project works with other local services to advocate for, meet the needs of and develop the skills of newly arrived young people. 

 

Community Development and Advocacy

 

This project identifies and advocates to address various social issues affecting newly arrived migrants and refugees in the Fairfield local government area including employment, integration, housing, education, settlement, amongst others. The project undertakes research, community consultations, and participates in relevant forums and networks, as well as providing capacity building and advocacy services.

 

Housing Advocacy, Development, Information and Training Project

 

This project identifies and advocates to address various social issues affecting newly arrived migrants and refugees in the Fairfield local government area including employment, integration, housing, education and settlement. The project undertakes research, community consultations and participates in relevant forums and networks, as well as providing capacity building and advocacy services.

 

 

 

 

 

Domestic Violence Support Services

 

The Domestic Violence Support Worker assists women and children escaping domestic violence with accommodation support, counselling, court support as well as the provision of information for services.

The project offers a Brokerage Fund to provide emergency accommodation and assist clients in financial crisis. Besides material support, we offer counselling, emotional and court support as well as other services, which are aimed at reducing the impact of abuse.

Referrals:
Clients may be referred by welfare or social workers, police or health workers, government services (DOCS, Centrelink), educational institutions or self referrals.

Confidentiality:
Client safety is always crucial and all interviews are confidential.
Operating hours: Monday – Friday from 9:00am- 5:00pm

Interpreter Service:
We provide language support through the Translation and Interpreting Service(TIS) for clients who cannot speak English. Ring TIS on 131450.

This project is funded by the NSW Department of Community Services.
 

 

 

 

Complex Case Support

 

Complex Case Support delivers specialised intensive interventions to refugee clients with complex needs. This is short-term case management for recently arrived refugee and asylum seeker families with exceptional and multiple needs. The program also has the flexibility to provide support to clients that have been excluded from other services because of their visa category. Referrals should be made through the Department of Immigration and Citizenship website.

 

Emergency Relief Program(ERP)

 

The Emergency Relief Program (ERP) provides material assistance to Fairfield residents experiencing financial hardship. Referrals can be made by Government Departments, community agencies, friends and my individuals themselves.

This service is offered on Tuesdays and Fridays. Contact the Fairfield Migrant Resource Centre on (02) 9727 0477 to make an appointment.

This project is funded by the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA).

 

Financial Counselling

 

Financial Counselling offers assistance to people with complex credit and debit issues relating to issues such as mortgages and bankruptcy. No emergency relief is provided through this service.

This service is available from 9am to 5pm on Thursdays and Fridays. This project is delivered by Lifeline and Fairfield Migrant Resource Centre. Call Parramatta Lifeline on (02) 9891 6212 to make an appointment.

 

Bi-lingual Sessional Services

 

Fairfield Migrant Resource Centre provides bilingual services to the community through a number of ethno-specific community organisations. We have bilingual and sessional workers who can assist individuals with information, advice and referral.

Please click to view the Timetable of Session Worker

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